Five steps when you discover a child has been groomed or exploited online.
Click each step to expand it.
Tap any step to see details and the most common mistake at that stage.
The child is watching your face. Expressions of panic, disgust, or anger will be read as anger at them - not at the offender.
Showing anger or distress immediately. Even unintentional reactions cause the child to feel shame, which makes them less likely to disclose anything further.
Evidence disappears quickly once a report is filed - platforms remove accounts and content immediately. Preserve everything first.
Deleting all the messages to "protect" the child. This destroys the evidence needed to prosecute the offender and prevent them from targeting other children.
Most major platforms have a specific CSAM (Child Sexual Abuse Material) or child safety reporting path - separate from the general report button. This goes to a different internal team and is treated with much greater urgency.
Using the general "Report" button which routes to content moderation. Child safety reports need the specific pathway to reach the platform's safety team.
File with local police and the national cybercrime reporting body in your country. Bring your screenshot evidence and written timeline.
Not reporting because of embarrassment or wanting to protect the child's privacy. This lets the offender continue targeting other children. Reports are handled confidentially.
Both the child and you may need support. Ask specifically for a counsellor who specialises in child sexual trauma - not a general therapist.
Thinking you can manage the child's recovery alone, or that "not talking about it" is protective. Professional support reduces long-term harm significantly - for both the child and the parent.